Posts Tagged ‘Bank on Panama’
Problems With the Bank on Panama
If the bank is not answering your emails, not taking your phone calls, not turning on your online banking, not letting you know if a wire has been received you can threaten to complain about them to the Panama Banking Superintendent and of course so complain. You will get the attention of the bank and fast. Feel free to send them an email explaining the problem and their failure to resolve it. Do mention the law firm as a reference point so the bank will have a local contact to correspond with and include a cc to the panama-banking superintendent. Here is their email address: superbancos@superbancos.gob.pa
I would suggest also list a cc to the law firm who is assisting you so they can see the complaint as well. This will probably get things at the bank resolved or at least one would hope so.
If the law firm never got your bank account open or you never got online banking open then you can also complain to the Panama Banking Superintendent since a Panama Bank is somehow involved. If you know the name of the bank let them know you are complaining to the banking superintendent. This may get them motivated to correct any deficiencies.
